Matt Cromwell: Scaling your WordPress Support for growth

My presentation on Scaling your WordPress Support for growth is live on WordPress.tv now. It covers the importance of reliable and consistent data collection, reporting, and my own custom formula for calculating our team’s support capacity.

http://wordpress.tv/2016/10/08/matt-cromwell-scaling-your-wordpress-support-for-growth/

WordPress.tv

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Author: Matt Cromwell

I'm Head of Support and Community Outreach at GiveWP.com and Impress.org. I'm the author of several popular free plugins and Lead Admin of the Advanced WordPress Facebook group (which boasts over 30K members). I blog often at mattcromwell.com, givewp.com, wordimpress.com, and mediatemple.net. View all posts by Matt Cromwell

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www.mattcromwell.com

My personal site. I write on WordPress, Religion, and Politics. You know... the usual. I also have several WordPress themes and plugins available there.

GiveWP.com

Proud business partner and contributor to the Give Donation Plugin for WordPress. We provide tools and resources for non-profits on our blog as well as news and stories about Give and how it's being used to better the world.

WordImpress.com

Proud Partner and Head of Support and Outreach at Impress.org. We build high-quality, fully supported WordPress plugins for businesses. I blog there regularly on a wide range of topics related to WordPress.

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Author: Matt Cromwell

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